Automated eCommerce Operations

TIDE

More than
integration...

TIDE is a software service that connects eCommerce systems to integrate data and automate business operations.

TIDE’s flexible technology and our knowledgeable approach are key to unlocking efficiency, accuracy and growth.

TIDE automatically synchronises your key business data across all of your systems by integrating sales and return processing, inventory changes, order status updates and product management, and more.

Advanced eCommerce Automation

Multi-Channel Order Processing

Are you selling in high volumes, through multiple channels, in a wide range of markets? TIDE can manage an unlimited number of connections and compile all sales into multiple destination systems, such as Inventory Management and Accounting. TIDE can apply business rules to dynamically organise and tag sales to streamline reporting and fulfilment.

Flexible Stock Management & Fulfilment

eCommerce businesses sell and operate across the globe. TIDE ensures that stock updates are synchronised not just by product, but by location as well. Additionally, TIDE can allocate stock from certain locations dynamically with its Transformation Engine. With its features combined, TIDE enables our customers to sell a product in Location A, arrange pickup from Location B, while managing returns from Location C.

Multi-channel, Multi-location, Multi-currency

TIDE has a flexible and configurable rule engine, that empowers our customers to simultaneously sell through multiple channels, operate in multiple locations and sell in multiple currencies. TIDE will ensure that stock locations are updated correctly, orders are tagged by the correct sales channel and accurately calculate the correct prices, discounts and taxes.

Customisable, Granular Reporting

TIDE empowers sellers to categorise sales in any way they want, by recognising sales channel, currency, customer, and more. It can then populate sales references, notes, delivery instructions, order groups, and customer types with any sale data that can be used in your reporting process.

Expertise & Experience-led Solutions

TIDE has been automatically syncing data and automating business process since 2016. It has solved many complex business problems and significantly enhanced the productivity of our customers. This experience has been directly fed into our ongoing feature development and the expertise of our team. TIDE customers can rest assured and let TIDE quietly keep their businesses running.

Adding extraordinary value to these businesses:

TIDEConnects was the only company who had a personal conversation and asked questions about the business. They never came across as salesy, were genuinely supportive of us as a company, with no grey areas. They took the weight off both mine and companies shoulders during a very stressful time saving a massive amount of trouble.

The whole experience of deploying TIDEConnects was a lot less work and stress than I was expecting! TIDEConnects is simple to use, and the enormously helpful team deliver exactly what is needed. TIDEConnects automates all the bits we don’t now have to think about so we can concentrate on our customers and their care. They are a pleasure to work with. They do exactly what they say they will quickly and it’s a joy to have a partner like TIDEConnects

Picking up real-time orders from WooCommerce and posting them in Unleashed is a big benefit as it keeps our online stock levels accurate. This also helps maintain integrity with our customer base, as nothing annoys customers more than a website which advertises products which we don’t have! This is particularly important as we pride ourselves on being an honest and reliable business with a fast delivery time